Delivering a Unified Trust Lifecycle Management Solution for a Major U.S. Power Utility & USA Critical Infrastructure Provider

Table of Contents

A leading U.S. power utility needed to secure and modernize its digital trust infrastructure across IT and OT networks. With thousands of certificates, keys, and secrets spread across enterprise applications, SCADA devices, and mobile endpoints, the risk of outage, cyberattack, and compliance gaps was rising sharply. At the same time, the organization faced increasing regulatory pressure and had committed to a full digital transformation by 2030, requiring a more resilient, unified trust foundation.

ISS Solution

ISS deployed its Trust Lifecycle Management (TLM) platform to provide a single system of record and control for certificates, keys, secrets, and cryptographic assets. Delivered fully on-premises with high availability, disaster recovery, and air-gap options, the solution unified certificate lifecycle management with secrets orchestration, cryptographic bill of materials (CBOM), and complementary software bill of materials (SBOM) to ensure full visibility across IT and OT. Automated discovery, rotation, and renewal eliminated manual risks, while built-in workflows enabled policy-driven approvals, alerts, and audit trails. Through its Seeker capability, ISS provided flexible cryptographic discovery, with customer’s existing agents or optional lightweight ISS agents, and extended visibility into endpoints, servers, and operational assets. Crypto discovery and governance was viewable directly within ISS’s single-pane-of-glass interface and available to other governance and compliance tools. Integration with identity providers, workflow engines, and monitoring platforms allowed security teams to consolidate operations, streamline compliance, and gain actionable visibility across environments. Delivered as a subscription and backed by ISS engineers and solution architects, the platform ensures resilience, regulatory alignment, and operational scale for the lifecycle of the utility’s assets.

Results

  • Eliminated outage risks from expired certificates through automated lifecycle management
  • Centralized visibility and governance across IT, OT, and mobile devices
  • Reduced operational risk with discovery, monitoring, and audit logging
  • Strengthened supplier and third-party compliance oversight across a large attack surface ecosystem
  • Delivered a future-ready platform aligned with regulatory and post-quantum requirements

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